Refund & Return Policy

We value your satisfaction and aim to provide the best quality products. Please read our policy carefully before placing your order:

• Refunds:

  • Refunds are only accepted if the item is broken, defective, or of bad quality upon delivery.

  • Refund requests must be submitted within 3 days of receiving the order.

  • Once approved, refunds will be processed within a maximum of 3 business days.

• Exchanges:

  • Customers may request an exchange within 7 days of receiving the order, even without a specific reason.

  • Items must be unused, in original packaging, and in resellable condition.

  • Exchanges are subject to availability of stock.

• Non-Refundable Cases:

  • Refunds are not available for reasons such as change of mind, size, or color preference. In such cases, only an exchange can be made.

  • Any item returned not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for refund.

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Shipping Policy

• UAE Shipping:

  • Free shipping is available across the UAE.

  • Delivery time: 1–2 business days (Same-day delivery available in Dubai, Ajman, and Sharjah).

• Worldwide Shipping:

  • International shipping fees vary depending on destination and courier charges.

  • Delivery times depend on the destination country.

  • Customs duties, taxes, and import fees may apply in your country and are the responsibility of the customer.